Without for instance electricity, drinking water or financial transactions, society stops functioning properly. In the Netherlands businesses, governments, emergency services and security services work closely together, in order to continually improve and bolster the protection of these critical infrastructures and services.
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Download File: https://www.rovid.nl/nctv/aco/2016/nctv-aco-20160929-idvwdc7f7-web-hd.mp4Critical processes
Critical processes are processes that could result in severe social disruption in the event of their failure or disruption. The processes below have been identified as critical processes. A distinction can be made between two categories of critical processes, A and B. The failure of A-critical processes has greater potential effects than the failure of B-critical processes.
| Critical processes | Category | Sector | Ministry |
|---|---|---|---|
| National transport, distribution and production of electricity | A | Energy | Economic Affairs and Climate Policy |
| Regional distribution of electricity | B | ||
| Gas production, national transport and distribution of gas | A | ||
| Regional distribution of gas | B | ||
| Oil supply | A | ||
| Internet and data services | B | ICT/ Tel | Economic Affairs and Climate Policy |
| Internet access and data traffic | B | ||
| Voice services and text messaging* | B | ||
| Geolocation and time information by GNSS | B | Infrastructure and Water Management | |
| Drinking water supply | A | Drinking water | Infrastructure and Water Management |
| Flood defences and water management | A | Water | Infrastructure and Water Management |
| Air traffic control | B | Transport | Infrastructure and Water Management |
| Vessel traffic service | B | ||
| Transport of persons and goods by (main) railway infrastructure | B | ||
| Transport by (main) road network | B | ||
| Large-scale production/processing and/or storage of chemicals and petrochemicals | B | Chemistry | Infrastructure and Water Management |
| Storage, production and processing of nuclear materials | A | Nuclear | Infrastructure and Water Management |
| Retail transactions | B | Financial | Finance |
| Consumer financial transactions | B | ||
| High-value transactions between banks | B | ||
| Securities trading | B | ||
| Communication with and between emergency services through the 112 emergency number and C2000 | B | Public Order and Safety | Justice and Security |
| Police deployment | B | ||
| Personal and organisational record databases | B | Digital Government | Interior and Kingdom Relations |
| Interconnectivity between record databases | B | ||
| Electronic messaging and information disclosure to citizens | B | ||
| Identification of citizens and organisations | B | ||
| Military deployment | B | Defence | Defence |
* All ICT/Telecom processes are managed via fixed as well as mobile connections and infrastructure, with the exception of text messaging, which is managed via mobile connections and infrastructure only
Identifying critical processes allows the use of tools and scarce resources in a more efficient and targeted manner. The assessment distinguishes between two critical categories, A and B. The distinction between A- and B-critical can be helpful in prioritising incidents or the development of capacities to increase resilience.
Category A
This category includes infrastructure, in which disruption, damage or failure meets at least one of the three impact criteria and meets the criterion of cascade effects.
- Economic impact: > approximately €50 billion in damage or an approximately five percent drop in real income.
- Physical consequences: more than 10,000 dead, seriously injured or chronically ill.
- Social impact: more than one million afflicted by emotional problems or serious problems with basic survival.
- Cascade effects: failure results in the breakdown of at least two other sectors.
Category B
This category includes infrastructure, in which disruption, damage or failure meets at least one of the three impact criteria:
- Economic impact: > approximately €5 billion in damage or an approximately one percent drop in real income.
- Physical impact: more than 1,000 dead, seriously injured or chronically ill.
- Social impact: more than 100,000 people afflicted by emotional problems or serious problems with basic survival.