Critical processes are processes that could result in severe social disruption in the event of their failure or disruption. The processes below have been identified as critical processes. A distinguishment can be made between two critical categories, A and B. The failure of A critical processes has greater potential effects than the failure of B critical processes.
|National transport and distribution of electricity||A||Energy||Economic Affairs|
|Regional distribution of electricity||B|
|Gas production, national transport and distribution of gas||A|
|Regional distribution of gas||B|
|Internet and data services*||B||ICT/ Tel||Economic Affairs|
|Internet access and data traffic*|
|Voice services and text messaging*|
|Drinking water supply||A||Drinking water||Infrastructure and the Environment|
|Flood defenses and water management||A||Water||Infrastructure and the Environment|
|Air traffic control||B||Transport||Infrastructure and the Environment|
|Vessel traffic service||B|
|Large-scale production/processing and/or storage of chemicals and petrochemicals||B||Chemistry||Infrastructure and the Environment|
|Storage, production and processing of nuclear materials||A||Nuclear||Infrastructure and the Environment|
|Consumer financial transactions||B|
|High-value transactions between banks||B|
|Communication with and between emergency services through the 112 emergency number and C2000||B||Public Order and Safety||Security and Justice|
|The availability of reliable personal and corporate data about individuals and organizations, the ability to share such data and the availability of data systems which multiple government agencies require in order to function.||B||Public Administration||Interior and Kingdom Relations|
* All ICT/Telecom processes are managed via fixed as well as mobile connections and infrastructure, with the exception of text messaging, which is managed via mobile connections and infrastructure only.
Identifying critical processes allows the use of tools and scarce resources in a more efficient and targeted manner. The assessment distinguishes between two critical categories, A and B. The distinction between A and B critical could be helpful in prioritising incidents or the development of capacities to increase resilience.
This category includes infrastructure, in which disruption, damage or failure meets at least one of the three impact criteria and meets the criterion of cascade effects.
- Economic impact: > approximately €50 billion in damage or an approximately five percent drop in real income.
- Physical consequences: more than 10,000 dead, seriously injured or chronically ill.
- Social impact: more than one million afflicted by emotional problems or serious problems with basic survival.
- Cascade effects: failure results in the breakdown of at least two other sectors.
This category includes infrastructure, in which disruption, damage or failure meets at least one of the three impact criteria:
- Economic impact: > approximately €5 billion in damage or an approximately one percent drop in real income.
- Physical impact: more than 1,000 dead, seriously injured or chronically ill.
- Social impact: more than 100,000 people afflicted by emotional problems or serious problems with basic survival.