The National Crisis Centre (NCC) oversees the national crisis management structure and facilitates information management and crisis communication at the national level. In most cases, a crisis in the Netherlands is addressed by local or regional authorities such as the municipality or the safety region, but in the event of a crisis extending beyond a region or a national crisis – such as a terrorist attack or a flu pandemic – the central government has an important role to play. The Minister of Security and Justice is the coordinating minister for crisis management, a task dealt with by the National Coordinator for Security and Counterterrorism (NCTV: Nationaal Coördinator Terrorismebestrijding en Veiligheid), which the NCC is part of.
The NCC comprises the Crisis Coordination Unit (ECR: Eenheid Crisiscoördinatie) and the Communication Unit (ECO: Eenheid Communicatie). The ECR provides services in three categories: in the first place it serves as front office, that is the national and international single point of contact; it provides expertise and experience regarding the national crisis management structure and the related decision-making process and management; and finally it provides advice and support related to large-scale events. The ECO is responsible for the development and implementation of NCC and nationwide risk and crisis communication as well as for corporate communication and policy communication on behalf of the NCTV and its domains.